Entropay Casinos - Withdrawals

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EntroPay Withdrawals

There are two ways that you can receive or use money that is in your EntroPay account. The first and simplest way is to make purchases using your EntroPay Card. The alternative method that you can choose is to have the money in your account returned to the card with which you originally opened your EntroPay account. The following is a walk through of this process.

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1. Email the Customer Service Team at EntroPay.
2. EntroPay requests that this email includes the last four digits of your credit card or debit card, how much money you have chosen to withdraw and your EntroPay Account user name.
3. EntroPay will begin the process immediately, but please be aware that, depending on your bankís policies and procedures, the transaction could take a few business days.

** Please take note:

1. EntroPay charges $6 (3 GBP) fee as per their Terms and Conditions to withdraw money by having it refunded to a credit or debit card. The only limits on withdrawal amounts are that you must be withdrawing enough to cover the fee.
2. in accordance with money laundering laws/regulations, unless you no longer have the card that you originally opened the EntroPay account with, they ask that you use the same card that you opened your account with to withdraw funds. If it is not possible for you to use that card, EntroPay will ask you to provide documentation proving your identity. These documents include a photocopy of the front and back sides of the original card (whenever possible) and a clear photocopy of your valid driverís license, your passport or other identification that is issued by your government.


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